Systems Development
Course Listings

For further information, or to make a telephone booking, or to receive a competitive quotation for an in-house course, you can call Pentland Training now on 0800 328 2766.

All of our training courses can be delivered on your own site, at Pentland Training facilities, or at an off-site venue.

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3-day ITIL Foundation

5-day PRINCE2™ Practitioner

4-day Business Analysis

3-day Project Management Fundamentals

Course Title:
Business Analysis

Duration: 4 days

Target Audience


I.T. and business staff who may be involved in the tasks of analysing the effectiveness of the business's activities.

Course Objectives


Delegates will be able to identify the strategy of a business, assess which areas are in need of improvement, and prioritise key areas for improvement.

Course Content


Introduction to Business Analysis
How business measures its progress
The purpose of business analysis
Putting Business analysis into context

The Business Strategy
Establishing the business objectives, goals, performance measures, inhibiting factors and critical success factors
Defining the scope of the business unit

Fact Finding
Establishing the targets for fact finding
Exploring the methods available
Undertaking interviews and workshops

Functional Analysis
What is functional analysis?
Producing a set of functional models for the business
Supporting documentation

Data Analysis
The purpose of data analysis
Producing the data model
Supporting documentation
How to validate against the functional model

Identifying Business Applications
Producing a C.R.U.D matrix.
Identifying Business Applications using coupling and cohesion.

Cost/Benefit Justification
Categories of costs and benefits.
Presenting the justification.
Methods of payback.

Planning the Projects
Project Initiation Documents and planning for future projects

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