Course Title:
Business Systems Analysis Techniques

Duration: 5 days

Course Overview
This course uses a structured approach to understanding business systems, eliciting, analysing, documenting and validating business system requirements. A practical approach is used with proven investigation techniques to identify and analyse user requirements, ensuring consistency, completeness and accuracy of the requirements.

Target Audience


This course is suitable for programmers requiring understanding of, or moving into systems analysis. Analysts who are requiring formal training and other IT or business staff who need to understand these techniques.

Course Objectives


By the end of this course delegates will:
• Understand the role of the Business Systems Analyst
• Be able to apply a variety of elicitation techniques for extracting business requirements
• Be able to conduct and follow up a structured interview
• Be able to produce a process model of the business process
• Be able to produce a use case diagram and a detailed use case descriptions
• Be able to produce an entity relationship diagram showing the relationships between information entities in a business system
• Understand the role, content and structure of a business requirements specification

Course Content


Introduction

• The role of business analysis
• Project Scope and Planning the Analysis
• Effective Requirements

Investigation Techniques

• Planning, conducting and following up a structured interview
• Workshops and Brainstorming
• Observation
• Searching records
• Questionnaires
• Sampling

Techniques for Modelling the System

• Business process modelling
• Use cases
• Entity/Class diagramming

Business Requirements Specification

• The purpose of the Business Requirements Specification
• The specification content
• Guidelines for writing an effective specification

After discussing our requirements with your Trainer, he was able to develop us a tailored course which focused on our specific UML needs for our job role, fitted in with our current project management model, and which linked in with the training he had already given to the architects.
In addition to the course content, your Trainer was able to offer a lot of useful advice on how we might take things forward to integrate the modelling techniques into our processes.
Please pass on my thanks to your Trainer for an excellent course and for his useful advice. This has gone a long way towards helping us develop a consistent and efficient process for modelling and for developing a more unified approach to Projects
IS project Analyst
AstraZeneca PLC


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For further information, or to make a telephone booking, or to receive a competitive quotation for an in-house course, you can call Pentland Training now on 0800 328 2766.

All of our training courses can be delivered on your own site, at Pentland Training facilities, or at an off-site venue.

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