IT Service Management
Course Listings
Hot Topics

3-day ITIL Foundation

5-day PRINCE2™ Practitioner

4-day Business Analysis

3-day Project Management Fundamentals
Course Title Day(s) Course Code
IT Service Management
ITIL Foundation (Including exam ISEB certificate) 3 298
ITIL Essentials 2 299
ITIL Service Support (ISEB Managers Certificate) 5 300
ITIL Service Delivery (ISEB Managers Certificate) 5 301
ITIL Exam Preparation 1 302
ITIL Change Management Practitioner (inc exam) 3 325
ITIL Configuration Management Practitioner (inc exam) 3 326
ITIL Problem Management Practitioner (inc exam) 3 327
ITIL Release Management Practitioner (inc exam) 3 328
ITIL Service Desk and Incident Practitioner (inc exam) 3 329
ITIL Service Level Management Practitioner (inc exam) 3 330
ITIL Version 3 Foundation 3 390
ITIL v2 Manager to v3 Diploma Bridge course (inc examination) 5 391
 

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