Personal Development
Course Listings

For further information, or to make a telephone booking, or to receive a competitive quotation for an in-house course, you can call Pentland Training now on 0800 328 2766.

All of our training courses can be delivered on your own site, at Pentland Training facilities, or at an off-site venue.

Hot Topics

3-day ITIL Foundation

5-day PRINCE2™ Practitioner

4-day Business Analysis

3-day Project Management Fundamentals

Course Title:
Managing Global Teams

Duration: 2 days

Course Overview
To improve working within cross-cultural teams
"The processes of communication remain the same across cultures. The content is different" . (Genie Z. Laborde)

Course Objectives


At the end of the programme the participants will have:

· Explored the concept of cross cultural working
· Examined the challenges this represents to managers
· Practiced cross-cultural communication strategies
· Analysed the process of building a project team to maximise the use of individual expertise
· Considered the importance of organisational culture
· Developed strategies to improve effectiveness in the workplace

Course Content


Day One

- What does it mean to be a global manager?
- What are the challenges?
- Cultural differences in business practice
- Understanding different styles of management and their implications
- Moving beyond cultural stereotyping
- Cross-cultural communication strategies
- De-coding cultural misunderstandings



Day Two

- Building a project team
- Establishing team norms
- Maximising resources and experience of representatives from different nations
- Achieving outcomes as a group
- The culture of the organisation
- How does it impact on global working?
- Developing adaptability and flexibility when working with other cultures

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