Course Title:
Personal Project Management Skills

Duration: 3 days

Course Content


Module One
TIME MANAGEMENT

Time Management Skills
The objectives of time management and the benefits to be gained.

Business Patterns
Response times

Goals, Objectives, Priorities and Tasks
Goals, setting objectives, identifying priorities, work patterns, planning the working day, planning in the longer term.

Techniques for Making Life Easier at Work
Diary management, list management, meetings management, telephone usage.

Stress
Causes of stress, stress and personality, stress signals, stress avoidance, choosing relaxation exercises, head and neck exercises, neck and shoulders, backstretch.

Time Thieves
Telephone time thieves, meeting time thieves, priority time thieves, communication time thieves, delegation time thieves, crisis time thieves, indecision time thieves, drop-in time thieves, software time thieves.



Module Two
TEAM LEADERSHIP

What is Leadership?
The born leader, The taught leader, The basic requirements, What you have to be or become, Functions of leadership.

Leadership Skills
Diagram of leadership elements, A working model for a leader, Achieving the task.

Leadership Styles
Leadership styles versus management styles, Blake & Mouton management styles, Typical managerial behaviour in each style.

Delegation and Empowerment
The balance between concern for the task and concern for people.

Stages of Team Development
Team & group stages, Issues in team life cycle, Behaviours in team life cycle.



Module Three
COMMUNICATION SKILLS

Listening Skills
We spend nearly half our waking hours listening but often we only hear, rather than truly listen. To listen actively is a key building block in developing effective relationships. This activity will help participants to develop their listening skills.

Creating Positive Rapport
Whatever role people have within an organisation, there is a high probability that those people with whom they have the best working relationships are those with whom they feel they have the greatest rapport. This activity allows participants to identify what creates rapport amongst people and the steps they can take to build stronger relationships.

Questioning Skills
This activity will enable participants to identify the different types of questions and the advantages and disadvantages of their use. It includes practical exercises and feedback to increase the effectiveness of participants' questioning styles.

Feedback Skills
Letting people know how they are doing is essential in building a committed and motivated workforce. The way in which feedback is given is extremely important. This is an activity, which helps participants to develop their ability to give feedback on performance.

Body Language
Over half of the initial impression that people gain about other people is via their body language. Individuals have their own unique 'dance' or non-verbal language, which can have a positive or a negative impact on others. This activity allows participants to explore the effect of body language and to identify ways in which they can improve their non-verbal behaviour.

Influencing Skills
There are always times in people's business lives when they need to exert some influence over others to shape events. This activity helps individuals to recognise the power they have in influencing others and provides them with an opportunity to test their influencing skills.

Handling Difficult Situations
Everyone is going to encounter difficulties at some time in dealing with customers, suppliers, direct reports, colleagues or their managers. This activity provides a framework, which will enable participants to tackle difficult situations in an effective manner.

Pentland have provided BAE Systems with tutor-led in-house training programmes covering aspects of Project Management and Planning. The courses were tailored in conjunction with Pentland to meet the requirements of the business and attendees.

I have personally attended Pentland courses and have also arranged training for my colleagues. Courses were well received and highly rated by attendees from across the organisation.

Having been actively involved in this process I am happy to recommend this training provider.

Lead Project Planner
BAE Systems


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For further information, or to make a telephone booking, or to receive a competitive quotation for an in-house course, you can call Pentland Training now on 0800 328 2766.

All of our training courses can be delivered on your own site, at Pentland Training facilities, or at an off-site venue.

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