Personal Development
Course Listings

For further information, or to make a telephone booking, or to receive a competitive quotation for an in-house course, you can call Pentland Training now on 0800 328 2766.

All of our training courses can be delivered on your own site, at Pentland Training facilities, or at an off-site venue.

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3-day ITIL Foundation

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Course Title:
Presentation Skills

Duration: 1 day

Course Objectives


At the end of the course participants will be able to:
- Plan and prepare a presentation.
- Be aware of their non verbal communication.
- Practice the skills of a presentation.
- Improve their personal image.

Course Content


Training Outline

- What do you do now when preparing a presentation?
- What skills do you use?
- What do you find challenging?
- Group exercise and feedback

Planning and Preparation

- Identify the audience, their needs and concerns
- Setting smart objectives
- Structuring the presentation
- Anticipating audience questions
- The introduction and the conclusion of the presentation

Personal Style and Approach

- The importance of non verbal communication
- Creating rapport with the audience
- Controlling anxiety
- Participants to prepare a topic for presentation to the group

Feedback, questions and answers
Action plan

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