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All of our training courses can be delivered on your own site, at Pentland Training facilities, or at an off-site venue.

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3-day ITIL Foundation

5-day PRINCE2™ Practitioner

4-day Business Analysis

3-day Project Management Fundamentals

Course Title:
Report Writing for IT Professionals

Duration: 2 days

Course Overview
The term technical report indicates a document with weight and authority. It should convey the impression to the reader of being well researched, carefully thought out, balanced, objective and impartial.
In the business world reports are requested prior to managers taking important decisions that affect personnel or involve sizeable expenditure, therefore, report writing is an essential business tool.
This course will ensure that you get your point across in the most planned, structured, concise and persuasive manner, thus enabling the busy recipient to give it reading time, attention and action.
Anyone working in any aspect of a technical environment where producing technical reports is part of the job role would benefit from attending this course.

Course Objectives


DELEGATES WILL LEARN HOW TO
• identify your barriers and strengths when writing technical report s
• explained the advantages of a systematic approach to writing technical reports
• review the use of appropriate grammar, punctuation and plain English
• recognise the necessity of avoiding the use of too many words, clichés and jargon
• effectively plan a report with the appropriate level of detail required
• research and prepare your report content in accordance with the exact needs of the reader
• structure the report to ensure maximum impact and readability
• recognise the reader’s preferred style and match the words to their style
• assess the appropriateness of using visuals to enhance your message
• critically review your own work

Course Content


• Establish personal objectives for the course
• Personal strengths and improvement areas in report writing
• What is a technical report and the types of technical report
• What makes a good report?
• Planning a report
• Review of punctuation, grammar and spelling
• Keeping your average sentence short
• Presenting your report professionally
• The importance of the objective
• Organising your ideas with Mind mapping
• The use of jargon and reducing the number words and clichés
• Writing in plain English
• Identifying communication styles
• Management and executive summaries
• Writing “benefit” statements
• Writing one page reports
• Editing your report
• Report writing practice
• Completion of a personal action plan




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