Tutor Spotlight with Delia Casey

What is it you love about being in the classroom?
I really enjoy getting to meet new people – and seeing them develop during a course makes it exciting, challenging and rewarding. I have a genuine desire to help people and I really can’t see myself doing anything else, I still get a buzz I get at the end of each course.

What makes a good trainer?
A good trainer should be able to handle any situation and keep calm – no matter what is being thrown at them. There are always going to be occasional hiccups when delivering courses on company sites – PCs not working, rooms being too small, delegates turning up late – but the key when this happens is just to improvise, think on your feet and of course not make a big deal out of it.

Who would be your ideal dinner party guests?
My family of course, especially dad who passed away recently. And I’d also invite Boyzone! Why? Because I love them! (Note from Jamie : we promise you that Delia is not 14 years old!).

What do you do when not in the training suite?
I enjoy spending time developing new courses, new clients and of course developing myself! I love spending time with my family, especially my 6 year old as we share a love of Irish Dancing and Irish Music.

QUALIFICATIONS:
When I left school I was advised by a teacher to get into computers as they would be the future (!).  I got onto a YTS and never looked back - have worked with PC's ever since. Have developed my skills and acquired qualifications in:-
Information Technology
Customer Service
PTLLS (Teacher Training)
Leadership & Management
Literacy & Numeracy
TAP accredited (Trainer Assessment Programme)

QUICK FIRE:
Facebook or Twitter - Facebook
iPhone or Blackberry - What's an iPhone? Definitely Blackberry!
Mac or PC - love Mac's though PC Girl
Favourite Blog - not really a Blog person
Favourite Book - Light a Penny Candle
Favourite Software - Loving Office 2010 at the moment!
Application of Choice - Business Objects and MS Office, although I do miss Lotus!