Training Course Case Study - Business Writing for Siemens

One training course that we are seeing high interest in is that of effective Business Writing.  Pentland training recently delivered a one day Business Writing training course for Siemens. 

Pentland Training  worked with Andrea Case at Siemens to deliver a training course that would help her to  improve her Business Writing skills along with three of her colleagues. Jamie Squires of Pentland Training caught up with Andrea after the course to review the training’s effectiveness. Here is the conversation:

Jamie: What lead you to look for a training course in Business Writing?

Andrea: In my new role I am writing Business Cases and Reports as well as the usual day to day emails.  My Manager and I recognised that a training course would assist me to aid my written communication.

How did you find the training course?

The day was great, I learned so much through the practical exercises and the tutor guidance and expert knowledge. I liked the self-assessment we had to do at the beginning of the course, where we each had to pick three areas we would like to focus on. This meant that the training was tailored to the whole group. The tutor continued to tailor the course throughout the day, so we covered as much relevant content as possible.

And your colleagues?

A couple of my colleagues had more experience than myself in Business Writing so they were unsure if they would learn anything new from a training course. They were pleasantly surprised by how much they learned, including Structure and Planning , along with a better grasp of clinical communication. 

Did the training course achieve its objective?

Yes definitely I have put what I have learned straight into practice. I’m much more confident  in my approach to business writing through all the different ways that I communicate. Business Writing is something I recognise that I continually have to work on to improve. The Reference Book that came with the training course will be handy to keep dipping in to. Eventually I will be saving my Manager a lot of time as he won’t have to amend any of my reports!

What would your advice be to anyone looking to improve their Business writing skills (apart from booking an on-site course with Pentland Training!)

We’ll, I don’t think that I’ll forget the ABC rule from the training course. Be Accurate, Brief, and Clear!