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Pentland Training Sitemap

	Project Management Fundamentals	Managing Iterative Projects
	Running Projects under PRINCE2™	Introduction to PRINCE2™
	PRINCE2™ Foundation (Including Exam)	PRINCE2™ Practitioner (Including both Foundation & Practitioner Exams)
	PRINCE2™ Conversion (Including Exam)	PRINCE2™ Practitioner - Residential (Including Foundation & Practitioner Exams)
	PRINCE2 Re-Registration Workshop (inc exam)	Microsoft Project
	Microsoft Project - Advanced	Microsoft Project - Setting Standards Workshop
	Administering Microsoft Project 2003 and Project Server	Project Web Access for Project Team Members
	Managing Portfolios with Microsoft Project 2003	Preparation Course for the PMI's PMP Examination
	Personal Project Management Skills	Preparation Course and Examination for the APMP Qualification
	Project Team Management Skills	Managing Successful Programmes for Practitioners (inc examinations)
	Risk Management Workshop

Systems Development

	Business/Systems Analysis Techniques	Business Systems Analysis, Design & Implementation
	Requirements Engineering	Communication Skills For Business & Systems Analysts
	Business Systems Design	Object-Oriented Systems Analysis & Design using UML
	Business Analysis	ISEB Business Analysis Diploma Fast-track
	Data Modelling	ISEB Business Analysis Essentials
	Functional Analysis	ISEB Requirements Engineering
	DSDM	ISEB Organisational Context
	Rapid Application Development	ISEB Modelling Business Processes
	ISEB Business Systems Analysis using UML

IT Service Mangements

	ITIL Essentials	ITIL Foundation (Including exam ISEB certificate)
	ITIL Service Delivery (ISEB Managers Certificate)	ITIL Service Support (ISEB Managers Certificate)
	ITIL Exam Preparation	ITIL Change Management Practitioner (inc exam)
	ITIL Problem Management Practitioner (inc exam)	ITIL Configuration Management Practitioner (inc exam)
	ITIL Release Management Practitioner (inc exam)	ITIL Service Desk and Incident Practitioner (inc exam)
	ITIL Service Level Management Practitioner (inc exam)

IT Technical & End User

	Software Development
	Java Programming	C# for C++ Developers
	C++ Programming	Visual Basic Fundamentals

	Systems Support
	Windows 2000: Installation & Administration	Windows 2000: Network Infrastructure Implementation
	Windows 2000: System Support

	Databases
	Crystal Reports XI Report Design I	Crystal Reports XI Report Design II
	Fundamentals of PL/SQL	Programming with Access Basic
	Microsoft Access - Advanced	Microsoft Access - Introduction
	Crystal Reports XI Report Design III	BusinessObjects Enterprise XI Administering Users and Content with the CMC
	Fundamentals of SQL and SQL*Plus	Microsoft SQL Server - Database Design
	Advanced SQL	Introduction to Oracle
	Advanced PL/SQL	Oracle 9i New Features
	Discoverer for Administrators	Advanced Database Procedures & Triggers
	Discoverer for End Users	Oracle Reports
	Oracle Designer	Oracle Application Server for Administrators
	Performance Tuning	Oracle Application Server for Developers
	Fundamentals of RMAN	ORACLE Forms Developer
	Introduction to XML for ORACLE	BusinessObjects Desktop Intelligence XI Report Design
	Fundamentals of DBA	BusinessObjects Designer XI Universe Design
	ORACLE 9i DBA Part I	BusinessObjects Enterprise XI Administering Servers
	ORACLE 9i DBA Part II	BusinessObjects Web Intelligence XI Report Design
	TOAD for Beginners 1

	Networking & Internet
	Introduction to XML	JavaScript Essentials
	Dreamweaver MX Essentials	Dreamweaver MX UltraDev Introduction
	Flash MX Essentials	HTML Essentials
	Web Technologies Overview	ntroduction to the Internet
	Novell NetWare Systems Administration	Internet Information Server - Web Site Administration
	Microsoft FrontPage	Novell NetWare Advanced Systems Administration
	Lotus Notes 6 User Update	Lotus Notes R6 End User Training
	Lotus Domino 6 Developer Update	Basic Applications for Lotus Domino Designer 6
	Lotus Domino 6 Administrator Update	Lotus Domino 6 Administration Basics
	Lotus Notes 6 Client Administration and Support	Lotus Domino 6 Mail Administration
	SharePoint Contributor	SharePoint My Site
	SharePoint Reader	SharePoint Site Administration

Personal Development

	Handling Difficult Situations	Communication Skills Using NLP (Neuro-Linguistic Programming)
	Appraisal Skills	Effective Communication Using NLP (Neuro-Linguistic Programming) Techniques
	Assertiveness	Leadership Skills Programme
	Career / Life Planning	Communicating with Precision and Influencing with Integrity
	Customer Care via Email	Self Esteem for Peak Performance
	Creating Rapport	The Dynamics of Team Leadership
	Interpersonal Skills	The Use of Neuro-Linguistic Programming for Trainers
	Introduction to Management	Programme in Customer Care
	Managing Global Teams	Programme in Telephone Sales
	People Skills	Presentation Skills
	Problem Solving	The Managers Role in Customer Service Excellence
	Stress Management	Managing People in a Project Environment
	Supervisory Skills	Report Writing for IT Professionals
	The Excellence of Selling	Internal Consultancy Skills
	Training the Trainers	Facilitation Skills
	Team Development Workshop	Train the IT Trainer
	Time Management	Maximising Customer Satisfaction in a Technical Environment

Hot Topics

PRINCE2™ Practitioner - Residential

Business Analysis

Project Management Fundamentals